The International Conference of Funeral Service Examining Boards has an expectation of professional conduct on the part of staff and those we interact with alike.  The Conference is committed to providing the highest level of service to our candidates, members and stakeholders.  We are equally committed to the well-being of our staff.  The Board of Directors has a zero-tolerance approach to any harassment or abuse directed at the staff through verbal or written communications or in person.  Threatening, vulgar, or abusive language is considered inappropriate and will be escalated to the Executive Director and/or the Board of Directors for action.