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Frequently Asked Questions

Please visit the policies and procedures page for  a list of The Conference’s policies and procedures including information about applications and payments, scheduling, test center procedures, exam security, results, and study material.

How can I report a security breach?

You can report a potential security breach by contacting The Conference via phone, online tip form, or postal mail. Online: Report A Potential Security Breach Phone: 479-442-7076 Mail: 1885 Shelby Lane, Fayetteville, AR 72704

When are exams given?

Exams are administered year-round at Pearson Professional Centers.  Test center hours vary. Contact Pearson VUE at 1-800-709-0180 or visit www.pearsonvue.com/theconference to schedule your appointment Click here to locate a Test Center. All Conference administered examinations can be scheduled at approved Pearson VUE testing locations in the United States.

What languages are Conference exams administered in?

At this time all Conference exams are administered in English.

Why doesn’t Pearson VUE have my information when I try to schedule my exam?

Once you have already submitted your application and payment to The Conference, please allow at least two business days for processing – it is possible that we have received your application, but have not completed processing. We may also be waiting to receive your eligibility.

What if I need to reschedule my exam appointment(s)?

You may cancel or change your appointment by contacting Pearson VUE at least 24 hours prior to your appointment time at www.pearsonvue.com/theconference or by phone at 1-800-709-0180. It is your responsibility to cancel or change the appointment within the cancellation/change guidelines. It is also your responsibility to keep the email you receive from Pearson VUE confirming the canceled/changed appointment. If a change is made via phone, keep a record of the date, time, and the name of the representative you spoke with. If you do not reschedule or cancel your exam with Pearson VUE at least 24 hours in advance of your appointment,  you will forfeit the exam fee if you are absent for your exam. In that case, you will have to re-register for the exam and pay the appropriate exam fees to The Conference. There are no exceptions to this policy.

What are scaled scores?

Scaled scores are part of how The Conference makes sure the National Board Exam and State Board Exam are a fair and valid measure of your professional knowledge. The questions are pulled from an item bank in accordance with accepted psychometric procedures. Since some questions are more difficult than others, one form of the exam might be slightly easier or harder than another. Scaled scores take into account the varying degree of difficulty of each question, so that regardless of which version of the test you take, the total score represents an equivalent level of knowledge. Using scaled scores in testing ensures that no candidate receives an unfair advantage by taking an easier form of the test or is unfairly evaluated by taking a more difficult form. It is a complex, but much fairer, method of calculating scores.

When will my results be released to the state licensing board?

Once you have taken an exam The Conference will release your results to the licensing board you indicated on your application. If you would like to have an official copy sent to another licensing board, you can do so by submitting the appropriate order form along with the $50 processing fee for each licensing board. Please allow 2-3 business days for the licensing board to receive your results.

National Board Exam (NBE)

Most questions can be answered by referring to the NBE Candidate Handbook. However, frequently asked questions are listed below.

How do I become eligible for the NBE?

To become eligible for the NBE you must be a verified graduate of an ABFSE-accredited mortuary science program. Acceptable eligibility includes Verification of Graduation, or an official copy of conferred transcripts. Note: Verification of Graduation is the responsibility of your program director.

How often can I take the NBE?

Candidates can sit for the NBE up to three times in a 12 month period, however, you are required to wait a period of 90 days before re-examination to allow sufficient time for study. The Conference Board of Directors periodically reviews and revises policies regarding exam administration keeping in mind the security of the exam program as well as best practices within the field of high stakes licensure testing. It is also to the candidates’ benefit to allow sufficient time for study and remediation following an unsuccessful attempt on the NBE.

How is the NBE scored?

The National Board Exam (NBE) is a pass/fail exam and is not designed to distinguish between varying levels of competence, but rather to distinguish whether a candidate has at least the minimum level of competence required to practice as an entry-level Funeral Director and Embalmer. The passing standard is a scaled score of 75; therefore, any score of 75 or higher is a passing score, and any score below 75 is a failing score. The number of questions that have to be answered correctly to achieve a score of 75 can change from form to form, but is generally within a 1-2 question range. If a form of the exam is slightly easier than the form on which the passing score was set, an examinee would have to answer more questions correctly to obtain a scale score of 75. If the form of the exam is slightly harder, an examinee would have to answer fewer questions correctly to pass the exam. This process ensures that we apply the same standard of difficulty regardless of whether the items are a little easier or a little harder than those on another form.

Failed results will be accompanied with a Performance Feedback Chart; which visually represents the candidate’s performance in each section. The Conference does not release numerical score information to candidates. The Arts and Sciences sections of the NBE are scored separately. Candidates must pass both sections in order to be considered passing the NBE. Only the 150 core items are used to calculate scores for each section. The 20 pretest items do not count for or against you.

How are results reported to me?

You will receive a pass/fail results report immediately following your exam at the test center. Numerical scores are not given, however, unsuccessful candidates will receive a Performance Feedback Chart, indicating your performance in each content area.

Can I review my test to see what questions I missed?

Unfortunately, it is not possible to review your test once it has been scored. For study purposes, please refer to the Performance Feedback Chart for guidance on which content areas to review.

What will I receive following my exam?

Once you have passed the NBE (both sections), The Conference will mail an NBE wall certificate with your name and the year you passed the NBE to the address provided on your application. Allow three to four weeks for delivery. Wallet ID cards are available upon request. Additional wall certificates and ID cards are available for purchase from The Conference. Order forms can be submitted online at www.theconferenceonline.org. Wall certificates can be purchased for $30 and ID cards for $20.

State Board Exam (SBE)

Most questions can be answered by referring to the SBE Candidate Handbook. However, frequently asked questions are listed below.

How often can I take the SBE?

The answer to this question may be different depending on the SBE you are taking. Eligibilities do expire in some states. Please read your candidate handbook carefully or contact your state board if you have questions regarding this. Please note that if you are retaking the exam, you may take it up to three times a 12 month period, however, you are required to wait a period of 30 days before re-examination to allow sufficient time for study.

How is the SBE scored?

The SBE is scored as pass/fail. Calculations are based off of the raw number of questions scored correctly out of the total number of scored questions; and an overall scaled score. Candidates will only be provided a results report indicating their pass/fail status. Failed results will be accompanied with a Performance Feedback report; which visually represents the candidate’s performance in each section. The Conference will at no point release numerical score information to candidates. The examination consists of 150 multiple choice items.

How are results reported to me?

You will receive a pass/fail results report immediately following your exam at the test center. Numerical scores are not given, however, unsuccessful candidates will receive a performance feedback chart, indicating your performance in each content area.

Can I review my test to see what questions I missed?

Unfortunately, it is not possible to review your test once it has been scored. For study purposes, please refer to the performance feedback chart for guidance on which content areas to review..

What will I receive following my exam?

Once you have passed the SBE, The Conference will mail a wall certificate with your name and date you passed to the address provided on your application. Allow three to four weeks for delivery. The wall certificate is included in your application fee.

Laws Exam (LRR)

Most questions can be answered by referring to the Candidate Handbook. However, frequently asked questions are listed below.

How often can I take the LRR?

The answer to this question may be different depending on the LRR you are taking. Eligibilities do expire in some states. Please read your candidate handbook carefully or contact your state board if you have questions regarding this. Please note that if you are retaking the examination you are required to wait a period of 30 days before re-examination to allow sufficient time for study.

How is the LRR scored?

The LRR is scored as pass/fail, with the raw number of questions scored correctly and an overall percentage score. A score of 75% (for DE and NV, a 70% is required) or higher must be obtained to be considered passing the LRR.  If a score less than 75% (70% for DE & NV) on the LRR is obtained, you are considered to have failed.

Can I review my test to see what questions I missed?

For most LRR exams administered by The Conference, it is not possible to review your test once it has been scored. Please refer to the Candidate Handbook.

What will I receive following my LRR?

Once you have passed the LRR, The Conference will mail a wall certificate with your name and date you passed to the address provided on your application. Allow three to four weeks for delivery. The wall certificate is included in your application fee.