Original post date: July 22, 2020
We will continue to update this page with new information about the effects of COVID-19 as needed. If you are unable to reach us by phone, please email email@example.com.
Updated February 12, 2021
This will be the updated COVID-19 Page on the new website. Visit this page for relevant announcements.
Updated November 24, 2020
Thank you for your patience as we continue to work with Pearson VUE to monitor the ongoing pandemic. As some regions experience surges, Pearson VUE may limit test center capacity to ensure a safe testing environment. Please continue to check back with Pearson VUE for scheduling availability.
Please continue to visit this page for updates on the latest available information. If you have any questions, please contact us at firstname.lastname@example.org.
Face Mask Policy
The following policy is currently in effect at ALL Pearson VUE testing locations:
For additional information, please review the FAQ below.
-How can I check my application & payment status?
Candidates may email email@example.com to inquire about the status of their application and fees for any Conference exam. Please note that candidates who file a Chargeback through PayPal should expect delays in processing and will be subject to additional fees prior to testing.
-What can I do while I wait for my exam?
While we thank you for your patience during these unprecedented times, we are hopeful that you are able to use this time to prepare for your upcoming exam. We offer a couple of tools to help guide you during your studies:
-Why can’t I take the exam remotely?
There are many factors that affect a testing program’s ability to offer remote proctoring. In order to uphold the standards of high-stakes licensure exams such as the NBE and SBE, exams must be given in a uniform, secure testing environment. As things change, we will provide updates on our website, so please continue to check back.
-How can I reschedule my exam?
To reschedule your exam, please contact Pearson VUE:Online: pearsonvue.com/theconference (available 24/7)
Call Center: 1-800-709-0180 (available M – F, 7am – 7pm CT)
Please be advised that the Pearson VUE call center is experiencing higher than normal wait times for candidates to speak to a representative. While the call volume is high, we do recommend utilizing the online scheduling tools whenever possible.
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